Introduction

At Raptis Family Restaurant, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website at raptisdining.com or dine at our restaurant located at 1939 Niles-Cortland Rd, Warren, OH.

As a family-owned restaurant established in 1987, we treat your personal information with the same care and respect we show every guest who walks through our doors.

Information We Collect

Information You Provide to Us

• Contact Information: When you call, email, or fill out our contact forms, we collect your name, phone number, and email address
• Job Applications: When applying for positions, we collect employment-related information including your name, contact details, work history, and references
• Feedback and Reviews: Comments, suggestions, or reviews you provide about our restaurant or services
• Special Requests: Dietary restrictions, accessibility needs, or special occasion information you share with us

Information Automatically Collected

• Website Usage: Pages visited, time spent on site, and how you navigate through our website
• Device Information: Browser type, operating system, and mobile device information
• Analytics: We use Google Analytics to understand website performance and visitor behavior
• Location Data: General location information (city/region) to provide relevant content

In-Restaurant Information

• Security Cameras: Our restaurant uses security cameras for safety and security purposes
• Payment Information: As a cash-only establishment, we do not collect or store credit card or digital payment information

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process job applications and conduct hiring activities
• Improve our website, menu, and restaurant services
• Accommodate special dietary needs and accessibility requests
• Ensure the safety and security of our restaurant and guests
• Comply with legal requirements and protect our business interests
• Send occasional updates about menu changes, special events, or restaurant news (only if you've opted in)

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:

• Service Providers: Trusted third parties who help us operate our website (like web hosting or analytics services)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfer: In the unlikely event of a sale or transfer of our restaurant business
• Emergency Situations: To protect the health, safety, or rights of our customers or staff

Data Security

We implement reasonable security measures to protect your personal information, including:

• Secure website hosting with SSL encryption
• Limited access to personal information on a need-to-know basis
• Regular security updates for our website and systems
• Secure physical storage of any paper records
• Employee training on privacy and data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and improve your browsing experience
• Analyze website traffic and performance through Google Analytics
• Ensure our website functions properly

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Your Privacy Rights

You have the right to:

• Access: Request information about what personal data we have about you
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from any promotional communications
• Portability: Request a copy of your information in a portable format

Children's Privacy

Our website and services are not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe we may have collected information from a child under 13, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites (such as social media platforms or review sites). This Privacy Policy does not apply to these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and update the "last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: